Our management attitude has always been oriented to our customers and communities, as we know we can be viable only based on their support. Thus, we always listen first to the customers' voice, particularly their troubles and worries, sense and view those sincerely, then propose solution making the most of our own technology. We believe only such attitude contributes to the customers' satisfaction, better society, and consequently to our growth. This is the policy what we call Only-One, rather than Number-One.
For one example, in early 70's, we saw one customer in the west end of Ryukyu Islands open asphalt drum and pour into hot tank just manually, that was really primitive and dangerous work. We then wanted to anyway eliminate such distress, and came to develop asphalt-container system, which till now has been in service all around the Islands, preventing workers from direct contact with hot asphalt and contributing a lot to total safety as well as work efficiency.
Another example is our strategic distribution composite. It was right after the oil crisis in late 70's when we were hearing many customers' concerns about undersupply which might arise out of the crisis, and thus we started deploying asphalt depots (currently 8) over Japan and our own tanker (in 2001). As a result, we could establish and still keep enhancing our own supply-chain, integrating national & international procurement, ocean transportation and storage, to secure stable shipment to the customers. At present we retain storage capacity of over 23,000 tons in total, which is the largest in Japan (except wholesalers).
This way, always with ears open to the voice of our customers, we will continue challenging the values and areas only SHOREKI can realize.
The Founder's 5 Doctrines
●Happiness comes of Your Good Health
●Improvement comes of Your Effort
●Success comes of Your Idea
●Credit comes of Your Sincerity
●Progress comes of Your Cooperativeness